JACKSON COUNTY, Ala. (WAFF) – A Jackson County woman was scammed out of more than $2,000 after someone claiming to be from her bank tricked her into giving up her information.
Tangula Long received a phone call from a woman saying she was calling from her bank’s fraud department last Friday. She told Long that the call was to update her on some suspicious purchases from Los Angeles.
She needed her to confirm her banking information via a link in a text message.
“I said yes, I have a text, and it seems to be from my bank, and then he started trying to keep me on the phone longer,” Long said.
Turns out it wasn’t his bank.
“So I pulled my online banking, and that’s when I noticed I had a transaction for $2,600 at a local store in Huntsville,” Long said.
Immediately, Long called the number back and the person who answered told her the money was gone and there was nothing she could do.
Long contacted the Jackson County Sheriff’s Office and filed a fraud report.
She also contacted her local bank and was told she had been bombarded with calls from customers with the same problem.
“For the most part, these scams are committed outside the country,” said Deputy Chief Rocky Harnen.
Harnen said scams like this are difficult to track authorized users.
“We’re going to look at this business where the fee was charged to see if someone came in to make a purchase or if it was an online purchase,” Harnen said.
As for Long, she said the bank would be able to return her money but it would take some time.
“That’s a lot of money. It was $2,600 they took. That’s money I need to pay my bills,” Long said.
Harnen encourages people not to give out any personal information over the phone or click on any links. He said depending on the amount of money, the scammers could face criminal charges for fraud if caught.
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