The State Bank of India (SBI) has developed comprehensive digital security guidelines for customers on what they should and should not do to ensure their digital transactions are safe and secure.
Here are some of the following things that SBI customers should remember regarding all aspects of their digital banking, digital transactions, electronic payments and social media security.
Try to use unique and complex passwords
Remember to change your password frequently
Never share, store or write down your username, passwords or PIN
Remember that the bank never asks you for your User ID/Passwords/Card number/PIN/Passwords/CVV/OTP
Disable the “Autosave” or “Remember” feature on your device to avoid storing user ID and passwords.
Always look for “https” in the bank’s website address bar
Avoid online banking in public places by using open Wi-Fi networks
Always log out and close the browser when you have finished your work.
. Try to keep your Mobile PIN and UPI PIN different and random
Do not respond to any unknown UPI requests
Always report such suspicious requests
· Always remember that a PIN code is only needed to transfer amounts, not to receive
Instantly disable the UPI service on your account if a transaction has occurred without you doing so
Debit/Credit Card Security:
Beware of your surroundings when performing ATM transactions through ATMs or POS devices
・Cover the keypad when entering PIN code
Always verify the authenticity of e-commerce sites before making transactions
Manage your debit card transactions through online banking
Set a limit for card transactions on e-commerce platforms, POS and ATMs, both for domestic and international transactions
Mobile banking security:
· Strong passwords/biometric authorization must be enabled on your phones/laptops/tablets
· Do not share your Mobile PIN with anyone
· Try to use biometric authentication whenever possible
· Do not download any unknown apps suggested by strangers
Apps should be downloaded only through official stores
Regularly monitor the permissions of critical apps installed on your mobile and keep track of unnecessary and unused apps
Avoid connecting phones to public wireless networks
Social Media Security:
Confirm the identity of the person you are interacting with
Do not share your personal/financial information on a social media platform
Do not discuss confidential information in public places and on social media platforms